Returns: 30 days from delivery.
Condition: Unused, unworn, with tags, in original packaging, with receipt.
Start a return: Email info@halapalestine.com with your order number.
Return address: 6530 Greenfield Road, Suite 500 PMB #7D, Dearborn, MI 48126, United States.
We’ll send a prepaid label and instructions once approved. Unauthorised returns aren’t accepted.
Non-returnable: Perishables, custom/personalized items, personal care items, hazardous/flammable goods, sale items, and gift cards.
Exchanges: Return for a refund, then place a new order.
EU customers: 14-day cooling-off period applies (items must be in original condition).
Refunds: Issued to the original payment method within 10 business days after inspection. If it’s been 15 business days since approval, email info@halapalestine.com.